Returns & Refund

At Bhullah Firm LLC, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help with returns and refunds under the conditions outlined below.

Return Eligibility

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• The return request must be made within 7–14 days of receiving the order (you can adjust this period as needed)
• Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Personal care and hygiene products (if opened)
• Digital products or downloadable items
• Items marked as “final sale”

Return Process

To initiate a return:

• Contact us via email or phone with your order details
• Provide reason for return and supporting images (if required)
• Our team will review your request and provide return instructions
• Once approved, ship the product back to the provided address

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Policy

Once we receive and inspect your returned item:

• We will notify you about the approval or rejection of your refund
• If approved, your refund will be processed within 5–10 business days
• Refunds will be issued to your original payment method

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your payment provider (it may take time to process)
• If still not received, contact us for assistance

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us immediately.

Damaged or Wrong Items

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery
• Provide clear photos of the product and packaging
• We will arrange a replacement or refund accordingly

Shipping Returns

• Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect
• Shipping costs are non-refundable
• If a refund is approved, return shipping may be deducted from your refund

Contact Us

If you have any questions about returns or refunds, please contact us:

Bhullah Firm LLC
Email: info@bhullahfirmllc.com